IT Storage Maintenance

Our in-depth knowledge at supporting and maintaining enterprise class storage after the initial manufacturers' warranty expires provides organisations with an alternative way that they can viably and sustainably continue to maintain and support post warranty, end of life and end of service life systems without associated risk.

Third party IT storage maintenance

We understand that storage systems are at the core of your business. When these systems are off line it is of paramount importance to quickly and effectively establish a service resolution. Our maintenance and support service at BASE IT can be tailored specifically to directly meet those needs allowing your business to continue to operate smoothly and efficiently.

We have a wealth of experience in maintaining storage systems of all leading manufacturers. We provide the reassurance and support needed for organisations with manufacturers end of life and legacy storage systems to continue using those systems, with the peace of mind that service levels will be maintained.

BASE  IT hardware lifecycle service delivers a flexible approach to organisations who are looking to partly or fully integrate maintenance and support services into their organisation for current or historical server and storage systems. These service levels range from Next Business Day (NBD) to 24x7x4 hour response. Our maintenance and support services range from Parts Only to telephone and remote support. Our service level pages outlines these and additional services in detail.

Obtain a Quotation

Asset residual value for storage Hardware

Our unique ARV service could provide you with the potential to tailor a cost neutral maintenance agreement for multi-vendor storage hardware that is now either post warranty, End of Life or End of Service Life (EOL / EOSL). Our service enables customers with IT storage hardware in various  stages of a lifecycle program to place extended maintenance support, irrespective whether 3,6,9 or even 12 months of support is required, effectively creating a cost neutral solution.

We enable a cost neutral maintenance solution to be delivered through the residual value in your IT storage hardware that we would remove at the end of the agreed maintenance support term. Services for secure decommissioning and data erasure in line with internal compliance requirements will also form part of the hardware lifecycle services program discussion. 

If you have no requirement for a support service, our ARV service can still benefit you. We can provide you with a residual value quotation for your IT server and storage hardware and discuss the decommissioning and data erasure process, enabling you to obtain a far greater return on your initial capital investment. There is no obligation in obtaining an ARV quotation, but it allows you to explore if this service could be viable and beneficial for you.

Find out more by contacting us or initially uploading a respective IT hardware spreadsheet.

 

Upload your spreadsheet

BASE IT Key Hardware Maintenance Service Benefits

  • Global Spares Availability
  • Pro-rata Co-terminate support dates
  • Operational Savings
  • Short term project based support solutions
  • IT Decommissioning
  • Data Erasure
  • ARV Service
  • Professional Services
  • Hardware Audits
  • Data / Platform Migrations
  • Hardware Procurement
  • IT Hardware removal / relocation
  • IT Hardware rental
  • Consultancy
  • DMR (Digital Media Retention)
  • On-Site Hardware spare cache
  • System email alert configuration
  • Technical support desk

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

Contact Us
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