IBM Maintenance Support

Finding it a little confusing if your IBM storage system is either end of life 'EOL' or end of support 'EOS'? Not to worry, because everyone at BASE IT provides relevant information to help demystify the confusion that can sometimes surround the Information and Technology world. We provide specific storage focus on IBM N and V series models. Please take a look at the respective pages to find further information on specific models that we are able to provide technical and continued support solutions for.

Third party IBM maintenance

A key factor for most organisations today is the ability to utilise and maximise internal resources to minimise any further additional operational costs. BASE IT provide a variety of services from technical to support maintenance solutions that focus on this ideology. These services range from providing organisations with an on- site maintenance spares kit and utilising the internal available resource as a cost effective approach, as opposed to a comprehensive maintenance support solution. This service can also be enhanced by providing additional technical resource via remote assistance if a specific skill set is required but still maintain a cost prohibitive solution.

The ability for organisations to have access to independent vendor agnostic IT service providers is becoming increasingly difficult today. The majority of service providers have to a degree now become resellers. The ability to obtain a non-biased opinion to sanity check your technical proposal for your storage solution refresh can be challenging. One of those challenges is the question, am I obtaining value? Our technical consultants can work with you to discuss your proposal and technical criteria and provide suitable recommendations to answer this question.


Select the appropriate model button represented below which will take you to our supported pages for your chosen hardware. If you are unable to find the specific model then please contact us for further information.

Asset residual value for IBM hardware

Our unique IBM storage ARV service could provide you with the potential to tailor a cost neutral maintenance agreement for IBM storage hardware that is now either post warranty, End of Life or End of Service Life (EOL / EOSL). Our service enables customers with IBM storage hardware in various  stages of a lifecycle program to place extended maintenance support, irrespective whether 3,6,9 or even 12 months of support is required, effectively creating a cost neutral solution.

We enable a cost neutral maintenance solution to be delivered through the residual value in your IBM storage hardware that we would remove at the end of the agreed maintenance support term. Services for secure decommissioning and data erasure in line with internal compliance requirements will also form part of the hardware lifecycle services program discussion. 

If you have no requirement for a support service, our ARV service can still benefit you. We can provide you with a residual value quotation for your IT server and storage hardware and discuss the decommissioning and data erasure process, enabling you to obtain a far greater return on your initial capital investment. There is no obligation in obtaining an ARV quotation, but it allows you to explore if this service could be viable and beneficial for you.

Find out more by contacting us or initially uploading a respective IT hardware spreadsheet.


BASE IT Key Hardware Maintenance Service Benefits

  • Global Spares Availability
  • Pro-rata Co-terminate support dates
  • Operational Savings
  • Short term project based support solutions
  • IT Decommissioning
  • Data Erasure
  • ARV Service
  • Professional Services
  • Hardware Audits
  • Data / Platform Migrations
  • Hardware Procurement
  • IT Hardware removal / relocation
  • IT Hardware rental
  • Consultancy
  • DMR (Digital Media Retention)
  • On-Site Hardware spare cache
  • System email alert configuration
  • Technical support desk

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

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