NetApp Maintenance Support

BASE IT understands the NetApp fabric-attached storage 'FAS' unified systems which provide both file and block storage. Our knowledge of these systems range from the entry level FAS 2020 to the enterprise class FAS8080 each system supporting file storage via CIFS and NFS and block storage over fibre channel and iSCSI. The operating system 'OS' Data ONTAP supports advanced features such as compression, data deduplication, disaster recovery and snapshot.

Third party NetApp maintenance

By providing organisations with a viable and sustainable alternative option to extend the life of their systems past the ‘end of life’ or 'end of service life' announcement, we are able to assist organisations by offering a cost effective solution for mission critical NetApp systems. This solution significantly reduces your total cost of ownership and also generates a greater return from your initial capital expenditure on IT storage hardware.

BASE IT NetApp support and professional services present companies with a practical solution without associated risk to service delivery. Part of our service allows for required tangible hardware to be either located at customer sites or at designated hardware location holding hubs ready for dispatch inline with customer service level agreements. Contact us to see if we can provide the assurances you require to explore an alternative maintenance support service.

 

Select the appropriate model button represented below which will take you to our supported pages for your chosen hardware. If you are unable to find the specific model then please contact us for further information.

Asset residual value for NetApp hardware

Our unique NetApp storage ARV service could provide you with the potential to tailor a cost neutral maintenance agreement for NetApp storage hardware that is now either post warranty, End of Life or End of Service Life (EOL / EOSL). Our service enables customers with NetApp storage hardware in various  stages of a lifecycle program to place extended maintenance support, irrespective whether 3,6,9 or even 12 months of support is required, effectively creating a cost neutral solution.

We enable a cost neutral maintenance solution to be delivered through the residual value in your NetApp storage hardware that we would remove at the end of the agreed maintenance support term. Services for secure decommissioning and data erasure in line with internal compliance requirements will also form part of the hardware lifecycle services program discussion. 

If you have no requirement for a support service, our ARV service can still benefit you. We can provide you with a residual value quotation for your IT server and storage hardware and discuss the decommissioning and data erasure process, enabling you to obtain a far greater return on your initial capital investment. There is no obligation in obtaining an ARV quotation, but it allows you to explore if this service could be viable and beneficial for you.

Find out more by contacting us or initially uploading a respective IT hardware spreadsheet.

 

BASE IT Key Hardware Maintenance Service Benefits

  • Global Spares Availability
  • Pro-rata Co-terminate support dates
  • Operational Savings
  • Short term project based support solutions
  • IT Decommissioning
  • Data Erasure
  • ARV Service
  • Professional Services
  • Hardware Audits
  • Data / Platform Migrations
  • Hardware Procurement
  • IT Hardware removal / relocation
  • IT Hardware rental
  • Consultancy
  • DMR (Digital Media Retention)
  • On-Site Hardware spare cache
  • System email alert configuration
  • Technical support desk

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

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