Third Party IT Maintenance

Our innovative and flexible service brings a new approach to supporting and maintaining server and data storage infrastructures after the initial manufacturers' warranty expires, providing organisations with an alternative way that they can viably continue to maintain and support post warranty, end of life and end of service life systems.

Our extended operating programme

We understand that storage systems are at the core of your business. When these systems are off line it is of paramount importance to quickly and effectively establish a service resolution. Our maintenance and support services at BASE IT are tailored specifically to directly meet those needs allowing your business to continue operating smoothly and efficiently.

We have a wealth of experience in maintaining storage systems of all leading manufacturers. We provide the reassurance and support needed for organisations with manufacturers' end of life and legacy storage systems to continue using these systems, with the peace of mind that service levels will be maintained.

BASE IT provides a flexible approach to organisations who are looking to partly or fully integrate maintenance and support services into their organisation for current or historical storage systems. These service levels range from Next Business Day (NBD) to 24x7x4 hour.

Require EMC, NetApp, HDS maintenance?

Looking for continued EMC, NetApp, HDS maintenance now that your initial warranty has come to an end or even reached manufacturers' End of Life?

Require a practical and viable alternative maintenance support option rather than extending support with the manufacturer?

Continued manufacturer support too costly and an unwelcome expense from your current allocated budget?

BASE IT provides maintenance and support services for EMC, NetApp and HDS systems which delivers a practical solution without the associated risk to service. We understand that these systems may be mission critical to your business and mitigating risk is a priority when looking for an alternative solution. Contact us to see if we can provide the assurances that you require to explore an alternative maintenance support service.

 

 

BASE IT Key Hardware Maintenance Service Benefits

  • Global Spares Availability
  • Pro-rata Co-terminate support dates
  • Operational Savings
  • Short term project based support solutions
  • IT Decommissioning
  • Data Erasure
  • ARV Service
  • Professional Services
  • Hardware Audits
  • Data / Platform Migrations
  • Hardware Procurement
  • IT Hardware removal / relocation
  • IT Hardware rental
  • Consultancy
  • DMR (Digital Media Retention)
  • On-Site Hardware spare cache
  • System email alert configuration
  • Technical support desk

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

Contact Us