HP Server Maintenance

BASE IT provides a proactive and professional service. We understand the meaning of adding continued value each and every time we speak with customers. We have a wealth of knowledge and experience with HP Proliant servers. This ensures that we can maintain your HP Proliant servers and keep them running efficiently beyond the manufacturer's 'end of support life date' (EOSL) without associated risk to service.

By providing organisations with a viable and sustainable alternative option to extend the life of their servers past the ‘end of life’ or 'end of service life' announcements, we are able to assist organisations by offering a cost effective solution for mission critical HP Proliant servers. This solution significantly reduces your total cost of ownership and also generates a greater return from your initial capital expenditure on IT server hardware.

Third party HP server maintenance

Our consultants and technical team can provide you with the ability to tailor a suitable HP server maintenance support service solution that meets your current specific requirements. This service provides you with the flexibility to only pay for the degree of support service you require and for the period of time that you require the service for 3, 6, 9, or 12 months. BASE IT acknowledges that today most organisations may only require a specific support service for a certain time frame, and may not wish to enter into an annual maintenance support contract which they are unable to justify for interim support. 

BASE  IT provides a flexible approach to organisations who are looking to partly or fully integrate into their organisation maintenance and support services for current or historical server systems. These service levels range from Next Business Day (NBD) to 24x7x4 hour response. Our maintenance and support services range from Parts Only to telephone and remote support. Our service level pages outlines these and additional services in detail.

 

Select the appropriate model button represented below which will take you to our supported pages for your chosen hardware. If you are unable to find the specific model then please contact us for further information.

Asset residual value for HP servers

Our unique HP server ARV service could provide you with the potential to tailor a cost neutral maintenance agreement for HP server hardware that is now either post warranty, End of Life or End of Service Life (EOL / EOSL). Our service enables customers with HP server hardware in various  stages of a lifecycle program to place extended maintenance support, irrespective whether 3,6,9 or even 12 months of support is required, effectively creating a cost neutral solution.

We enable a cost neutral maintenance solution to be delivered through the residual value in your HP server hardware that we would remove at the end of the agreed maintenance support term. Services for secure decommissioning and data erasure in line with internal compliance requirements will also form part of the hardware lifecycle services program discussion. 

If you have no requirement for a support service, our ARV service can still benefit you. We can provide you with a residual value quotation for your IT server and storage hardware and discuss the decommissioning and data erasure process, enabling you to obtain a far greater return on your initial capital investment. There is no obligation in obtaining an ARV quotation, but it allows you to explore if this service could be viable and beneficial for you.

Find out more by contacting us or initially uploading a respective IT hardware spreadsheet.

 

BASE IT Key Hardware Maintenance Service Benefits

  • Global Spares Availability
  • Pro-rata Co-terminate support dates
  • Operational Savings
  • Short term project based support solutions
  • IT Decommissioning
  • Data Erasure
  • ARV Service
  • Professional Services
  • Hardware Audits
  • Data / Platform Migrations
  • Hardware Procurement
  • IT Hardware removal / relocation
  • IT Hardware rental
  • Consultancy
  • DMR (Digital Media Retention)
  • On-Site Hardware spare cache
  • System email alert configuration
  • Technical support desk

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

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