Supported Multi - Vendor Hardware

BASE IT provides practical, viable and sustainable extended end of life (EOL) support options for all major storage manufacturers. We assist clients who currently have storage capacity challenges by providing a cost effective capacity upgrade solution that still maintains your warranty status. Our capacity upgrade solution can also be implemented if required for EOL or redeployed systems.

BASE IT delivers a proactive and professional approach, but most importantly we understand the meaning of adding continued value each and every time we speak with customers. We have a wealth of knowledge and experience with specific focus on EMC, NetApp, Hitachi (HDS), and continued growing knowledge in Fujitsu, IBM and Cisco networking and storage systems. This specific focus, combined with the extensive knowledge base we have, ensures that we can maintain your server and storage systems and keep them running smoothly beyond the manufacturers' 'end of support life date' (EOSL).

By providing organisations with a viable and sustainable alternative option to extend the life of their systems past the ‘end of life’ or 'end of service life' announcements, we are able to assist organisations by offering a cost effective solution for mission critical server and storage systems. Our innovative solution significantly reduces your total cost of ownership and also generates a greater return from your initial capital expenditure on IT storage hardware.

Tailor your support service

Our team can provide you with the ability to tailor a suitable maintenance and support service solution that meets your current specific requirements. This service provides you with the flexibility to only pay for the service you require and for the period of time that you require the service. BASE IT understands that today most organisations may only require specific support services for a certain time frame, and do not wish to enter into an annual maintenance support contract which they are unable to justify just to provide interim support for a decommissioning migration project.

BASE  IT hardware lifecycle services delivers a flexible approach to organisations who are looking to partly or fully integrate maintenance and support services into their organisation for current or historical server and storage systems. These service levels range from Next Business Day (NBD) to 24x7x4 hour response. Our maintenance and support services range from Parts Only to telephone and remote support. Our service level pages outlines these and additional services in detail.

 

 

Service options

The table below represents, but is not inclusive of some of the services that BASE IT can deliver.
Our consultants can help you tailor a support solution, so you only pay for the skills and services you require. As an independent IT maintenance and services provider, BASE IT provides truly cost-effective, cost containment solutions. Our aim is to deliver viable and alternative choice to standard support models.

 

* Our Hardware Procurement service enables customers to sell surplus, decommissioned and legacy hardware to us. Please see our Asset Residual Page for more information.

  ARV Service Hardware Spares Remote Support Service Desk Engineer Support Hardware Procurement Hardware Upgrades Hardware Rentals

HP

Servers
Storage

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

Dell

Servers
Storage

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

EMC

Storage

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NetApp

Storage

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HDS

Storage

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fujitsu

Servers
Storage

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

IBM

Servers
Storage

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

 

 
 

Networking

Cisco
Arista
Brocade
Juniper
Dell

 

 
 
 
 
 

 

 
 
 
 
 

 

 
 
 
 
 

 

 
 
 
 
 

 

 
 
 
 
 

 

 
 
 
 
 

 

 
 
 
 
 

 

 
 
 
 
 

BASE IT Key Hardware Maintenance Service Benefits

  • Global Spares Availability
  • Pro-rata Co-terminate support dates
  • Operational Savings
  • Short term project based support solutions
  • IT Decommissioning
  • Data Erasure
  • ARV Service
  • Professional Services
  • Hardware Audits
  • Data / Platform Migrations
  • Hardware Procurement
  • IT Hardware removal / relocation
  • IT Hardware rental
  • Consultancy
  • DMR (Digital Media Retention)
  • On-Site Hardware spare cache
  • System email alert configuration
  • Technical support desk

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

Contact Us