Fujitsu Maintenance Support

The FibreCAT and Eternus storage products from Fujitsu are aimed at the entry to mid-level storage requirements, from simple Just a Bunch Of Disks (JBOD), full array functionality models to a Windows Storage Server based platform for NAS functionality. Hot swap hardware replacement modules and hardware RAID support mitigate the risks of data unavailability or downtime. While many models may have reached their End of Life (EOL) dates, they could still be providing access to mission critical data and services to your organisation. While you may be looking to retire these systems, until the data held on them has been migrated, ensuring they continue to operate as required is of paramount importance.

Third party Fujitsu maintenance

By offering viable and sustainable alternative service support options to our customers, we are able to assist by providing short interim support giving a period of time for customers to make informed decisions regarding whether a hardware refresh project is absolutely necessary.

Alternatively, maintaining and supporting present End of Life products within an environment while data migration and platform decommissiong is undertaken is a vital requirement to mitigate any risk of data loss or unavailability during a project.

With flexible contract options, a thorough understanding of Fujitsu hardware and a wealth of experience, BASE IT have a support package that can be tailored to your specific requirements. Contact us to see if we can provide the assurances you require to explore an alternative maintenance support service.


Select the appropriate model button represented below which will take you to our supported pages for your chosen hardware. If you are unable to find the specific model then please contact us for further information.

Asset residual value for Fujitsu hardware

Our unique Fujitsu storage ARV service could provide you with the potential to tailor a cost neutral maintenance agreement for Fujitsu storage hardware that is now either post warranty, End of Life or End of Service Life (EOL / EOSL). Our service enables customers with Fujitsu storage hardware in various  stages of a lifecycle program to place extended maintenance support, irrespective whether 3,6,9 or even 12 months of support is required, effectively creating a cost neutral solution.

We enable a cost neutral maintenance solution to be delivered through the residual value in your Fujitsu storage hardware that we would remove at the end of the agreed maintenance support term. Services for secure decommissioning and data erasure in line with internal compliance requirements will also form part of the hardware lifecycle services program discussion. 

If you have no requirement for a support service, our ARV service can still benefit you. We can provide you with a residual value quotation for your IT server and storage hardware and discuss the decommissioning and data erasure process, enabling you to obtain a far greater return on your initial capital investment. There is no obligation in obtaining an ARV quotation, but it allows you to explore if this service could be viable and beneficial for you.

Find out more by contacting us or initially uploading a respective IT hardware spreadsheet.


BASE IT Key Hardware Maintenance Service Benefits

  • Global Spares Availability
  • Pro-rata Co-terminate support dates
  • Operational Savings
  • Short term project based support solutions
  • IT Decommissioning
  • Data Erasure
  • ARV Service
  • Professional Services
  • Hardware Audits
  • Data / Platform Migrations
  • Hardware Procurement
  • IT Hardware removal / relocation
  • IT Hardware rental
  • Consultancy
  • DMR (Digital Media Retention)
  • On-Site Hardware spare cache
  • System email alert configuration
  • Technical support desk

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

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