Service Coverage

Our hardware spares holding facilities and engineering support services are located throughout the world, providing  an easy and reliable way to continue maintaining and extending the operating life of your server and data storage hardware.

Our extended network of hardware spares holding facilities and access to a 24x7 support desk enables you to place a viable low cost hardware support contract. If you combine this with our unique ‘ARV’ service this option could become a cost neutral hardware maintenance lifecycle support solution.

Our worldwide service coverage includes parts for server and data storage hardware but is inclusive of a fully operating service support desk. We provide a pro-active remote technical support and engineering capability and we are happy to discuss any requirements that you feel are important to your IT infrastructure and environment.

Services & Parts Holding Coverage



Algeria

Algiers


Argentina

Buenos Aires - Parts Holding Facility


Australia

Sydney - Parts Holding Facility
Melbourne - Parts Holding Facility
Perth
Adelaide
Brisbane - Parts Holding Facility


Austria

Vienna
Salzburg
Graz
Linz


Belarus

Minsk


Belgium

All


Bermuda

All


Bolivia

Sucre - Parts Holding Facility


Brazil

Sao Paulo - Parts Holding Facility
Rio
Brasilia


Bulgaria

Sofia - Parts Holding Facility


Canada

Montreal
Toronto - Parts Holding Facility
Quebec
Vancouver


Cayman Islands

All


Chile

Santiago - Parts Holding Facility


China

Shanghai - Parts Holding Facility
Beijing - Parts Holding Facility
Guangzhou - Parts Holding Facility
Suzhou - Parts Holding Facility


Columbia

Bogota - Parts Holding Facility


Costa Rica

San José - Parts Holding Facility


Croatia

Zagreb - Parts Holding Facility


Cyprus

Limassol
Nicosia - Parts Holding Facility


Czech Republic

Prague


Denmark

All


Egypt

Cairo - Parts Holding Facility


Estonia

Tallin


Finland

Helsinki


France

All
Montpellier - Parts Holding Facility


Germany

All
Herten - Parts Holding Facility


Greece

Athens - Parts Holding Facility
Thessaloniki


Hungary

Budapest


India

Mumbai
New Delhi - Parts Holding Facility
Kolkata
Chennai - Parts Holding Facility
Hyderabad
Bangalore - Parts Holding Facility


Indonesia

Jakarta - Parts Holding Facility


Ireland

All


Israel

Tel Aviv
Jerusalem - Parts Holding Facility


Italy

All
Milan - Parts Holding Facility


Japan

Tokyo - Parts Holding Facility
Osaka
Sapporo
Kobe


Latvia

Riga


Lithuania

Vilnius - Parts Holding Facility


Malaysia

Kuala Lumpur
Penang - Parts Holding Facility


Mexico

Mexico City - Parts Holding Facility


Netherlands

All


N Zealand

Auckland - Parts Holding Facility


Norway

Oslo
Bergen
Stavanger


Pakistan

Lahore
Islamabad
Karachi


Paraguay

Asunción - Parts Holding Facility


Philippines

Manila - Parts Holding Facility


Poland

Warsaw - Parts Holding Facility
Krakow
Poznan
Gdansk


Portugal

Faro
Lisbon
Oporto


Romania

Bucharest - Parts Holding Facility


Russia

Moscow - Parts Holding Facility
St Petersburg


Saudi Arabia

Riyadh
Jeddah


Serbia

Belgrade - Parts Holding Facility


Singapore

Singapore - Parts Holding Facility


Slovakia

Bratislava - Parts Holding Facility


South Africa

Durban
Cape Town
Jo’berg - Parts Holding Facility
Pretoria


S.Korea

Seoul - Parts Holding Facility


Spain

Madrid - Parts Holding Facility
Barcelona
Granada


Sri Lanka

Colombo - Parts Holding Facility


Sweden

Gothenburg
Jönköping - Parts Holding Facility
Stockholm


Switzerland

All


Taiwan

Taoyuan City - Parts Holding Facility


Thailand

Bangkok - Parts Holding Facility


Turkey

Istanbul
Ankara - Parts Holding Facility


UAE

Dubai
Abu Dhabi - Parts Holding Facility


UK

All
Glasgow - Parts Holding Facility
Manchester - Parts Holding Facility
London - Parts Holding Facility


Ukraine

Kiev


Uruguay

Montevideo - Parts Holding Facility


USA

All
New Jersey - Parts Holding Facility
Atlanta - Parts Holding Facility


Vietnam

Hanoi - Parts Holding Facility
HoChiMinh - Parts Holding Facility

Country ISO 14001 OHSAS 18001 ISO 9001 R2 ISO 27001
France
Germany
Italy  
Spain
South Africa  
Sweden
UK
USA
Australia
New Zealand  
China
Country ISO 14001 OHSAS 18001 ISO 9001 R2 ISO 27001
Hong Kong  
India
Indonesia    
Japan
Malaysia  
Philippines    
Singapore
South Korea    
Taiwan
Thailand    
Vietnam    

BASE IT Key Hardware Maintenance Service Benefits

  • Global Spares Availability
  • Pro-rata Co-terminate support dates
  • Operational Savings
  • Short term project based support solutions
  • IT Decommissioning
  • Data Erasure
  • ARV Service
  • Professional Services
  • Hardware Audits
  • Data / Platform Migrations
  • Hardware Procurement
  • IT Hardware removal / relocation
  • IT Hardware rental
  • Consultancy
  • DMR (Digital Media Retention)
  • On-Site Hardware spare cache
  • System email alert configuration
  • Technical support desk

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

Contact Us