Dell Server Maintenance

The Dell PowerEdge servers that you have in your IT infrastructure may still provide the functionality, flexibility and practicality for a large majority of organisations today. The ability to add additional memory (if not already specified at time of purchase) and CPU provides clients with a variety of options to upgrade their host (virtualised environments) servers to continue providing the performance required past manufacturers end of life dates. These potential upgrade options mean that clients do not need to constantly seek new server solutions at the end of an internal 3 or 5 year lifecycle programme due to servers being no longer fit for purpose.

Third party Dell server maintenance

BASE IT provides organisations with a viable and sustainable alternative option to extend the life of their Dell servers past the ‘end of life’ or 'end of support life' announcements by being able to provide recommended hardware upgrade options, which includes and incorporates full installation and configuration work carried out by experienced technical field engineers. Our ability to continue providing an alternative server maintenance support service for Dell PowerEdge servers further assists organisations by offering a cost effective solution for mission critical Dell PowerEdge servers. This solution significantly reduces your total cost of ownership and also generates a greater return from your initial capital expenditure on IT server hardware.

BASE  IT provides a flexible approach to organisations who are looking to partly or fully integrate maintenance and support services into their organisation for current or historical server systems. These service levels range from Next Business Day (NBD) to 24x7x4 hour response. Our maintenance and support services range from Parts Only to telephone and remote support. Our service level pages outlines these and additional services in detail.

 

Select the appropriate model button represented below which will take you to our supported pages for your chosen hardware. If you are unable to find the specific model then please contact us for further information.

Asset residual value for Dell servers

Our unique Dell ARV service could provide you with the potential to tailor a cost neutral maintenance agreement for Dell server hardware that is now either post warranty, End of Life or End of Service Life (EOL / EOSL). Our service enables customers with Dell server hardware in various  stages of a lifecycle program to place extended maintenance support, irrespective whether 3,6,9 or even 12 months of support is required, effectively creating a cost neutral solution.

We enable a cost neutral maintenance solution to be delivered through the residual value in your Dell server  hardware that we would remove at the end of the agreed maintenance support term. Services for secure decommissioning and data erasure in line with internal compliance requirements will also form part of the hardware lifecycle services program discussion. 

If you have no requirement for a support service, our ARV service can still benefit you. We can provide you with a residual value quotation for your IT server and storage hardware and discuss the decommissioning and data erasure process, enabling you to obtain a far greater return on your initial capital investment. There is no obligation in obtaining an ARV quotation, but it allows you to explore if this service could be viable and beneficial for you.

Find out more by contacting us or initially uploading a respective IT hardware spreadsheet.

 

BASE IT Key Hardware Maintenance Service Benefits

  • Global Spares Availability
  • Pro-rata Co-terminate support dates
  • Operational Savings
  • Short term project based support solutions
  • IT Decommissioning
  • Data Erasure
  • ARV Service
  • Professional Services
  • Hardware Audits
  • Data / Platform Migrations
  • Hardware Procurement
  • IT Hardware removal / relocation
  • IT Hardware rental
  • Consultancy
  • DMR (Digital Media Retention)
  • On-Site Hardware spare cache
  • System email alert configuration
  • Technical support desk

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

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