Dell EQUALLOGIC Maintenance

Support for Dell EqualLogic arrays

The Dell EqualLogic systems use iSCSI via either Gigabit Ethernet or 10 Gigabit Ethernet controllers. EqualLogic systems with 1 Gbit/s connections are the PS4100, PS6100 and PS6200 while the comparable systems with 10 Gbit/s Ethernet connections are PS4110, PS6110 and PS6210. There have been a number of previous generations, and as long as you update the software on your older systems they will work with the latest released models.

This ability provides the Dell EqualLogic platform to be combined with up to 16 arrays per group. A group can mix different members, including as mentioned, multiple hardware generations, as well as different RAID types. In addition, the opportunity to have several options for different types and sizes of hard disk drives or solid-state drives means the Dell EqualLogic array is rather appealing, especially when you take into consideration the total capacity you can create when combining multiple arrays per group.

Our in-depth understanding of the EqualLogic platform can assist in supporting your current or EoS (End of Support) system. Whether you are looking for a long term support solution, or you are looking at initiating a migration and require interim support, BASE IT will give you the peace of mind you require. Our team of support specialists are here to discuss your requirements and tailor a support package that fits your plans for the future.

Obtain a free no obligation quote by completing our contact form, it will enable us to provide you with the information you need.

BASE IT Dell EQUALLOGIC Maintenance Support Benefits
  • Technical diagnosis and repair of Dell EqualLogic hardware
  • Level 3 Engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end of life Dell equipment
  • Pro-Rata and Co-terminate support dates
  • Consultancy
  • Detailed health check reports
  • Site audits/surveys
  • Data / Platform migration
  • IT Decommissioning
  • Data Erasure
  • Highly experienced, specially trained technical field engineers
  • On-site spare parts kit
  • Various methods to raise a fault call ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • Dell EqualLogic Group Manager
    • Dell EqualLogic Array 7 or later
  • Flexible short & long-term maintenance support contracts
  • Hardware rental
  • DMR (Digital Media Retention)
  • Operational savings

 

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

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