EMC Data Domain Maintenance

Support for your EMC Data Domain

EMC Data Domain deduplication storage systems warranties in the last 18 months have started to enter into end of manufacturers support and many additional models will enter into this phase in the coming months. Please check to see if your model falls into this catorgory. BASE IT are an independent vendor agnostic maintenance and support specialist for storage and server systems. Our focus is specifically designated to these two areas of IT. Unlike many other support providers we do not dilute our attention and provide our clients with the technical expertise you require to continue supporting and maintaining mission critical systems without service level risk.

One key focus area for BASE IT is the requirement to bring specific flexibility for clients requirements. We understand that the majority of organisations will have invested in a team with relevant skill sets for your current infrastructure and may only require a specific part of a full maintenance contract to maintain their systems cost effectively. BASE IT consultants would welcome the opportunity to discuss your specific requirements further and work with you to tailor a service that will continue maintenance, support and operation of these systems so you are able to obtain a lower total cost of ownership from your initial investment.

Obtain a free no obligation quote by completing our contact form, it will enable us to provide you with the information you need.

BASE IT EMC Data Domain Maintenance Support Benefits
  • Technical diagnosis and repair of EMC Data Domain hardware
  • Level 3 Engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end of life EMC equipment
  • Pro-Rata and Co-terminate support dates
  • Consultancy
  • Detailed health check reports
  • Site audits/surveys
  • Data / Platform migration
  • IT Decommissioning
  • Data Erasure
  • Highly experienced, specially trained technical field engineers
  • On-site spare parts kit
  • Various methods to raise a fault call ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • DDOS
  • Flexible short & long-term maintenance support contracts
  • Hardware rental
  • DMR (Digital Media Retention)
  • Operational savings

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

Contact Us
window.__lo_site_id = 160747; (function() { var wa = document.createElement('script'); wa.type = 'text/javascript'; wa.async = true; wa.src = 'https://d10lpsik1i8c69.cloudfront.net/w.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(wa, s); })();