EMC VMAX Maintenance

Support for your EMC VMAX

The VMAX 10, 20 and 40K storage systems deliver scalability and high availability while giving functionality for transformation to the hybrid cloud. The EMC VMAX storage systems have a Virtual Matrix Architecture and is a unique way to build storage systems that go beyond the physical constraints of existing architectures by scaling system resources through building blocks which are EMC VMAX engines.

A single 10, 20 or 40K engine can support the foundation for high availability in any of their respective storage systems. Each VMAX system contains two  VMAX directors and redundant interfaces to the EMC Virtual Matrix interconnect. Each VMAX director consolidates front-end, global memory, and back-end functions, enabling direct memory access to data for optimised I/O operations.

To provide scalable performance and high availability the EMC VMAX engines are interconnected by a set of multiple active fabrics. Additional VMAX engines can be added to provide a linear scale-out of VMAX system resources and provisioned  non-disruptively. The Virtual Matrix architecture is designed to accomodate a number of additional engines. These engines can be geographically located  anywhere in a data centre enabling an unprecedented level of scalability of infrastructure services with a single point of management.

Our consultants at BASE IT have a wealth of knowledge with specific focus on storage and server systems. If you are currently looking for a practical and viable alternative option for maintenance and support on your current VMAX system then why not contact our team to see if we can assist you further.

Obtain a free no obligation quote by completing our contact form, it will enable us to provide you with the information you need.

BASE IT EMC VMAX Maintenance Support Benefits
  • Technical diagnosis and repair of EMC VMAX hardware
  • Level 3 Engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end of life EMC equipment
  • Pro-Rata and Co-terminate support dates
  • Consultancy
  • Detailed health check reports
  • Site audits/surveys
  • Data / Platform migration
  • IT Decommissioning
  • Data Erasure
  • Highly experienced, specially trained technical field engineers
  • On-site spare parts kit
  • Various methods to raise a fault call ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • SymmWin, Enginuity
    • SymmCli
    • HYPERMAX OS
  • Flexible short & long-term maintenance support contracts
  • Hardware rental
  • DMR (Digital Media Retention)
  • Operational savings

For more information please contact us at: info@baseitltd.com

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

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