Server Maintenance

The depth of knowledge combined with our flexibility at supporting and maintaining server infrastructures after the initial manufacturer’s warranty expires, provides organisations with an alternative way that they can viably continue to maintain and support post warranty, end of life and end of service life systems.

Third party server maintenance

Servers are a vital and an integral part to your business for delivering business critical data continuously. If these systems  go off line it is significantly important to react quickly and effectively to establish and restore full service. BASE IT maintenance and support services can be personalised specifically for you, directly fulfilling those needs seamlessly, allowing your business to operate continuously and efficiently 24x7.

We have substantial experience in maintaining servers of all the leading manufacturers. We keep a line of dialogue open at all stages of support giving the reassurance needed for organisations with end of life and legacy server systems to continue using them, safe in the knowledge and confident, that service levels will be fully maintained.

BASE IT ‘Hardware Lifecycle Services’ delivers a flexible approach to organisations who are looking to partly or fully integrate maintenance and support services into their organisation.This can be for current or historical server and storage systems.

BASE IT service levels range from Next Business Day (NBD) to 24x7x4 hour response. Our maintenance and support services cover Parts Only to Telephone and Remote support. Our service level pages outline these and additional services in more detail.

Obtain a Quotation

Asset residual value for server hardware

Our unique ARV service could provide you with the potential to tailor a cost neutral maintenance agreement for multi-vendor server hardware that is now either post warranty, End of Life or End of Service Life (EOL / EOSL). Our service enables customers with server hardware in various  stages of a lifecycle program to place extended maintenance support, irrespective whether 3,6,9 or even 12 months of support is required, effectively creating a cost neutral solution.

We enable a cost neutral maintenance solution to be delivered through the residual value in your server  hardware that we would remove at the end of the agreed maintenance support term. Services for secure decommissioning and data erasure in line with internal compliance requirements will also form part of the hardware lifecycle services program discussion. 

If you have no requirement for a support service, our ARV service can still benefit you. We can provide you with a residual value quotation for your IT server and storage hardware and discuss the decommissioning and data erasure process, enabling you to obtain a far greater return on your initial capital investment. There is no obligation in obtaining an ARV quotation, but it allows you to explore if this service could be viable and beneficial for you.

Find out more by contacting us or initially uploading a respective IT hardware spreadsheet.

 

Upload your spreadsheet

BASE IT Key Hardware Maintenance Service Benefits

  • Global Spares Availability
  • Pro-rata Co-terminate support dates
  • Operational Savings
  • Short term project based support solutions
  • IT Decommissioning
  • Data Erasure
  • ARV Service
  • Professional Services
  • Hardware Audits
  • Data / Platform Migrations
  • Hardware Procurement
  • IT Hardware removal / relocation
  • IT Hardware rental
  • Consultancy
  • DMR (Digital Media Retention)
  • On-Site Hardware spare cache
  • System email alert configuration
  • Technical support desk

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

Contact Us
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