Dell PowerEdge Maintenance

Support for your Dell PowerEdge servers

Dell has grown from humble beginnings as PC Limited selling IBM PC-compatible computers directly to end-users. This ethos of selling directly to customers remains today, however, now no datacentre is without a significant amount of Dell Poweredge equipment installed. By partnering with companies and purchasing others, Dell has developed a portfolio aimed at making them a 'one-stop-shop' for IT infrastructure. The PowerEdge servers have a solid reputation for being reliable and cost-effective. Their PERC (PowerEdge RAID Controllers) use industry-leading architecture from the likes of LSI, whilst also utilising bespoke functionality such as Background Patrol read to fix bad sectors in online RAID disks. With models ranging from 1U rack-mount models, tower variants for the SMB market and high-density blade systems, Dell PowerEdge servers have claimed a large stake in the modern IT market. 

BASE IT have a wealth of knowledge of Dell PowerEdge hardware and our team all have years of experience with PowerEdge systems. BASE IT can tailor a support package to suit your organisations immediate or long term requirements, from short term 9 to 5 contracts to annual 24x7 maintenance packages. The consultants at BASE IT work with customers to ensure they get the assurances they need at a cost that suits their budget. Our flexibility along with our comprehensive understanding of the PowerEdge range enables BASE IT to assist organisations to maximise the investment on their IT infrastructure.

Obtain a free no-obligation quote by completing our contact form, it will enable us to provide you with the information you need.

BASE IT Dell PowerEdge Maintenance Support Benefits
  • Technical diagnosis and repair of Dell PowerEdge servers
  • Level 3 Engineer assigned to an account
  • Global service availability
  • Maintenance support for current and end of life Dell equipment
  • Pro-Rata and Co-terminate support dates
  • Site audits/surveys
  • Data / Platform migration
  • IT Decommissioning
  • Data Erasure
  • Highly experienced, specially trained technical field engineers
  • On-site spare parts cache
  • Various methods to raise a fault call ticket
  • Helpdesk assistance
  • Firmware and Operating Sytem recommendations
  • Professional Services
    • Consultancy
    • VMware
    • Hardware upgrades
  • Flexible short & long-term maintenance support contracts
  • Hardware rental
  • DMR (Digital Media Retention)
  • Operational savings

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

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