EMC VMAX 10K Maintenance

EMC VMAX 10K Support

Looking at revisiting your EMC VMAX 10K maintenance support contract, do you feel that your support contract is financially disproportionate to the value of the service being received?  Maybe it might be time to take a look and see what is available in the third party maintnenance arena, with little downside except the time spent researching qualified third party maintenance providers. You might be surprised with the results.

Our EMC VMAX support at BASE IT delivers  a 24x7x4 service without compromise. It provides a full remote monitoring platform alerting us to real time incidents enabling a pro-active response with full hardware parts replacement, including a disk retention policy. Putting your EMC VMAX contract out to competitive bids is now an extremely viable alternative rather than renewing with an OEM.

Many have been surprised by having the opportunity to witness an EMC VMAX support proof of concept before moving forward with a new maintenance contract and IT partner. This can enable release from historic substantially large financial support commitments. Our service, value and commitment to our customers does not stop there. We are able to provide a full IT hardware lifecycle program which enables our customers to plan for the future. 

Obtain a free no obligation quote by completing our contact form, it will enable us to provide you with the information you need.

Obtain a Quotation
BASE IT EMC VMAX 10K Maintenance Support Benefits
  • Technical diagnosis and repair of EMC VMAX hardware
  • Level 3 Engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end of life EMC equipment
  • Pro-Rata and Co-terminate support dates
  • Consultancy
  • Detailed health check reports
  • Site audits/surveys
  • Data / Platform migration
  • IT Decommissioning
  • Data Erasure
  • Highly experienced, specially trained technical field engineers
  • On-site spare parts kit
  • Various methods to raise a fault call ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • SymmWin, Enginuity
    • SymmCli
    • HYPERMAX OS
  • Flexible short & long-term maintenance support contracts
  • Hardware rental
  • DMR (Digital Media Retention)
  • Operational savings
See Specification Sheets

VMAX 10K Spec Sheets

Supported Systems

'End of Support Life' EOSL Dates

For more information please contact us at: info@baseitltd.com

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

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