NetApp FAS Maintenance

NetApp fabric attached storage

The consultants at BASE IT understand the NetApp fabric-attached storage 'FAS' unified systems which provide both file and block storage. Our knowlege of these systems range from the entry level FAS 2020 to the enterprise class FAS8080, each system supporting file storage via CIFS and NFS and block storage over fibre channel and iSCSI. The operating system 'OS' data ONTAP supports advanced features such as compression, data deduplication, disaster recovery and snapshot and is completely familiar to our team who are able to assist with any questions that you may have.

By providing organisations with a viable and sustainable alternative option to extend the life of their systems past the ‘end of life’ or 'end of service life' announcement, we are able to assist organisations by offering a cost effective solution for mission critical NetApp systems. This solution significantly reduces your total cost of ownership and also generates a greater return from your initial capital expenditure on IT storage hardware.

Our consultants and technical team can provide you with the ability to tailor a suitable NetApp maintenance and support service solution that meets your current specific requirements. This service provides you with the flexibility to only pay for the level of technical service you require and for the period of time that you require the service. BASE IT understand that today most organisations may only require specific technical skills for a certain time frame, and do not wish to enter into annual maintenance support contracts which they are unable to justify for an interim decommissioning or migration project.

Contact us at BASE IT to see if we have a practical maintenance or technical solution that meets the requirements that you have been looking for and not been able to find with other suppliers. 

Obtain a free no obligation quote by completing our contact form, it will enable us to provide you with the information you need.

BASE IT NetApp FAS Maintenance Support Benefits
  • Technical diagnosis and repair of NetApp FAS hardware
  • Level 3 Engineer assigned to an account
  • Global service availability
  • Email alert notification
  • Maintenance support for current and end of life NetApp equipment
  • Pro-Rata and Co-terminate support dates
  • Consultancy
  • Detailed health check reports
  • Site audits/surveys
  • Data / Platform migration
  • IT Decommissioning
  • Data Erasure
  • Highly experienced, specially trained technical field engineers
  • On-site spare parts cache
  • Various methods to raise a fault call ticket
  • Helpdesk assistance
  • Operation and configuration assistance
    • OnTap
  • Flexible short & long-term maintenance support contracts
  • Hardware rental
  • DMR (Digital Media Retention)
  • Operational savings

Not sure which service best suits your needs?

Call us on +44 (0) 1793 228112 to talk to a service expert

Contact Us
window.__lo_site_id = 160747; (function() { var wa = document.createElement('script'); wa.type = 'text/javascript'; wa.async = true; wa.src = 'https://d10lpsik1i8c69.cloudfront.net/w.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(wa, s); })();